Getting a dumpster rental can be a great way to handle the waste your construction or DIY project creates. But you need to make sure you find the right dumpster rental company. There are a lot of businesses that offer dumpster rentals in Richmond, so it’s essential to do your research and choose a reliable, communicative company that you can trust. Here are 7 red flags you can watch out for in your search.
The Price Seems Too Good to be True
Everyone wants to save money, and it’s not to say that the cheapest price isn’t going to do a good job. But if you notice a company that’s significantly less than the other quotes you’re getting, you might want to ask why. Like any business, a dumpster rental company has to be profitable in order to stick around. So if they’re really that much cheaper, they may be forced to cut corners. They could be using poor equipment, hire less reliable drivers and service techs, or have poor turnaround times. Not only will this cause delays, it could also cause damage to your property. Always compare prices from multiple companies and choose one that offers fair but competitive pricing.
Isn’t Clear On Pricing
This is another way some of the cheaper companies may get around their “too good to be true” model. They might show you a low price initially and then hit you wit hall sorts of fees and charges when the invoice is due. Be sure to ask the company what is included in the price and what factors will cause the price to change. A good company will be upfront about additional costs like delivery and pick-up charges, weight limits, disposal feel of specific waste, etc. The team here at redbox+ Dumpsters of Richmond provides a transparent quote with all fees listed upfront, including potential fees incurred for not following waste disposal guidelines.
Bad Communication
Pay attention to how the company is communicating with you. Are they responding quickly to your emails? Do they pick up the phone when you call? If you do get their voicemail, are they returning your call in a reasonable amount of time? Obviously, dumpster rental services are run by humans. That means they won’t be perfect, but the good ones are always going to make the effort to communicate with you as best as possible.Chances are if they’re struggling to communicate with you before you’ve booked your rental, they’ll be just as difficult to talk with through the process. One of the things we hang our hat on here at redbox+ Dumpsters of Richmond is our communication. If you need anything during your rental period with us, we will get in touch with you to take care of it within 24 to 48 hours.
Bad Reviews & Responses
One of the greatest things the internet has given us is the ability to leave and read reviews of companies. Of course, reviews aren’t always going to be the most reliable thing as two people can have totally opposite interactions with the same company, but that’s why it’s great to find a company with lots of reviews and at least a 4.8 rating. If a company has a couple negative reviews, that’s nothing to really panic about, especially if the vast majority of the reviews are positive. But you should look to see if the reviews have a response, and look into what that response says. That will tell you exactly how the company will react to issues that can happen. And if a company has been around for a while and doesn’t have any reviews, or if they have a plethora of negative reviews, you should probably avoid those companies.
Safety
The rule of “safety first” is very applicable to dumpster rentals. A dumpster weighs a lot when it’s empty. Now imagine it with a literal ton of waste in it. A company that doesn’t prioritize safety is going to cause either bodily or property damage at some point. Ask the company what they do to prioritize safety to you, the people working on your site, and your property.
Limited Inventory
Companies can get busy and may have some months when they are completely out of inventory. It happens, but if it seems like a common thread that might be an issue. Or if they only offer one size and tell you it’s applicable to every project, you should avoid taht company. Here at redbox+ Dumpsters of Richmond, we offer a wide range of dumpster sizes and styles to ensure we meet your exact needs. Whether you need a 20-yard roofing dumpster rental in Chesterfield, or a dumpster with a porta-potty in Henrico, we’ve got you covered.
Delivery, Pick-Up, & Servicing
A good indicator that a dumpster rental company isn’t a good fit is if they are unwilling to work within your schedule. You should go for company that is somewhat flexible. They might not be able to deliver to you on the exact day you want, but they should be able to work with you as much as possible. Most dumpster rental companies should be able to quickly supply a rental. For example, redbox+ Dumpsters of Richmond can typically deliver one of our dumpsters to a customer within 24 hours.
Give redbox+ Dumpsters a Try
Unlike many of the dumpster rental businesses in the area, we pride ourselves on serving our customers throughout the entire dumpster rental period. If you have questions, need your dumpster to be emptied before your project is done, want to extend your rental, or anything at all, we’re always just a phone call away. Give us a call today at 804-455-8222 today to begin your dumpster rental process.